Parramatta Dental Studio welcomes you to their website! By viewing and using our website www.parradental.com.au and utilising our dental services, you agree to abide by the following Terms and Conditions. Please see below. 1. Acceptance of Terms: by booking an appointment with our dentists at Parramatta and Cabramatta Dental Studios, whether online or via phone call, you acknowledge that you have read, understood and agree to these Terms and Conditions. This includes our Privacy Policy (see webpage or ask front desk staff). If you do not agree to all or any part of these Terms and Conditions, please do not book an appointment nor use our website and services. 2. Changes to Terms: we reserve the right to revise and change these Terms and Conditions any anytime without prior notice. Please review Terms and Conditions periodically as any changes will be posted on this page. 3. Services provided: at both Parramatta Dental Studio and Cabramatta Dental Studio the dentists and staff are experienced in providing general dental services such as, but not limited to preventative dentistry, cosmetic dentistry, restorative dentistry (fixed and removable), orthodontics such as expansion appliances, braces and clear aligners, oral surgery and emergency care. 4. Appointments:

• a. Bookings: Appointments can be made via phone call, SMS, email or online. When you book an appointment, you acknowledge that the information you provided is complete, true and accurate.
• b. Rescheduling or Cancelling: We require 48 business hours’ notice for cancelling or rescheduling an appointment, otherwise a cancellation fee may be applied.
• c. Failure to Attend: If you fail to attend an appointment without notifying the Practice, we reserve the right to charge a late notice cancellation fee. For multiple occurrences, the Practice reserves the right to refuse future appointment bookings.

5. Fees and Payments

• a. Consultation and Treatment Fees: fees for dental services are outlined in the treatment plan provided to you during your consultation appointment. These fees will vary depending on the complexity and nature of dental treatment you require or request. In some instances, multiple treatment options and treatment plans will be offered.
• b. Payment options: Full payment is expected at the time of service unless otherwise arranged (e.g. long-term treatment plans like orthodontics). We accept all major debit and credit cards, EFTPOS, and cash.
• c. Private health insurance and billing: If you have private health insurance with dental cover we can assist with claims processing via the HICAPs machine. It is the patient’s responsibility to ensure that patient details are up to date and correct with their insurance. Any portion of fees not paid by your private health insurer at the time of claim is the patients responsibility.

6. Medical Disclaimer: the information available on the website should not be considered medical and dental advice. Please seek consultation with your qualified medical or dental health professional for any medical and dental concerns that you may have. Parramatta Dental Studio and Cabramatta Dental Studio is not liable for any actions taken based on the information provided on this website. 7. Intellectual Property: All the content on this website including text, images, logos, graphics, and other materials, is the property of Ip & Choo Dental Practice Pty Ltd or its licensors and is protected by Australian and international copyright laws. You may not use, reproduce, or distribute any content from this website without written permission. 8. Privacy Policy: by using our website and services you acknowledge that this use is governed by our Privacy Policy which outlines how we collect, use, store and protect your personal information. 9. Patient Rights and Responsibilities: your rights are important to us and we wish to provide you with safe and consistent dental services; to do this, we need up-to-date and accurate health information from you. Failure to provide this information to our dental team can affect the results and outcome of your treatment. The information you provide us will remain confidential in line with Australian Privacy Principles and any relevant healthcare regulations. 10. Limitation of Liability: at Parramatta and Cabramatta Dental Studio, our liability is limited to the cost paid for your dental service and treatment. We are not liable for any consequential, direct or indirect, special or incidental damages and loss of data or business opportunities resulting from your use of the website and our services provided. 11. Third-Party Links: Our website may contain links to third-party websites for your convenience. We do not control nor endorse the practices nor content of these external sites and are not responsible for their privacy policies or terms and conditions. Please review the terms and conditions and any privacy policies of any third-party websites you visit. 12. Governing law: The Terms and Conditions stated here are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia. 13. Termination: if we believe or are made aware that you have been in violation of these Terms and Conditions, we reserve the right to suspend or terminate your access to the website and to our dental services at our discretion and without any notice. 14. Contact us: please contact us with any questions or concerns regarding the details of our Terms and Conditions detailed here.