Parramatta Dental Studio And Cabramatta Dental Studio – Privacy Policy
Your Health Information And Our Privacy Policy
Our practice respects your right to privacy. It is important that you understand the
purpose for which we collect details about you and your health, as well as how this
information is used at our practice and to whom this information might be disclosed.
More detailed information is set out in our Privacy Policy. If you would like a copy of
the policy, please ask our staff.
The information we collect will be used for the purpose of providing treatment to you.
Personal information such as your name, address, telephone numbers, email
address and health insurance details will also be used for the purpose of billing and
processing payments. Unless you tell us you do not want to receive information from
us, we will also use these details to keep you updated about our services and advise
you of other products and services relevant to your dental and general health.
Unless required to do so by court order or other legislative requirement, we will only
collect, use and disclose your health information for the purposes of assessing,
advising and treating you. We may also use parts of your health information for staff
training, professional development, quality improvement and dental health research.
Your personal identity will not be disclosed without your consent to do so or, if this is
not possible, with the approval of an ethics committee.
Your patient history, treatment records, x-rays and any other material relevant to your
treatment are kept in both a written form and in electronic clinical information
systems.
We have security measures in place to protect this information against unauthorised
access or use and damage, theft or other loss. We may use contracted external
providers to assist us with this data storage, access and use. These providers are
based both in Australia.
You may inspect or request copies of your treatment records at any time or seek an
explanation from the dentist. If you want copies, a fee may apply. If you require a
detailed explanation of your records or a written summary, a consultation fee or other
charge may apply.
It is important that the information we hold about you remains accurate. Please
advise our staff if your contact details change. If any of the information we have
about you is inaccurate, you may ask us to alter our records accordingly.
If you have any queries or concerns about our handling of your health information,
please do not hesitate to raise these concerns with our practice.